How To Return My Purple Mattress

Purple Mattress Review

Purple’s unique grid shaped comfort layer provides a responsive sleeping experience without overheating. It’s perfect for side and back sleepers of any weight.

Purple, like other bed-in a-box brands also ships its mattress compressed inside a cylinder. It takes several hours for the mattress decompress.

Responsive Support

Purple’s main differentiator is the Hyper-Elastic Polymer Purple Grid, which covers the top layer. This gel-like material is temperature-regulating, breathable, and has a soft, squishy feel. It’s also molded into a comfort grid design, which boosts airflow and helps the mattress breathe.

This layer is completed by a 3.5″ transition layer of 1.8lb density foam that provides additional pressure relief and comfort. Finally, the base layer is made of 4” of 2 lb density poly foam to add durability and structure to the mattress.

Purple uses only materials that are CertiPUR US certified and free of harmful chemicals. Most of their foams are also CleanAir GOLD rated, which is another way they promote healthy sleep. Like most beds with foam, Purple has a bit of a new mattress smell that dissipates within a day or two, especially in a well-ventilated room.

Motion Isolation

The Purple Mattress scored 7.5/10 in our motion isolation test. This means that it limits the transference of movement between sleepers. This is a great score for couples who share a bed.

The top layer of the Purple Mattress is a patented hyper-elastic polymer grid called Smart Comfort Grid. This unique material buckles under heavier areas to offer support and create a floating sensation that many sleepers love.

The next layer is a 3.5 inch transition layer of soft foam that prevents sinkage. The base layer is a 4-inch medium-firm, high density polyfoam. This supports the rest the mattress.

All of the materials in the Purple Mattress are CertiPUR-US certified, meaning they meet standards for low emissions and chemicals. The Purple Mattress emits an initial “new-mattress” smell, but it will disappear within a few days when opened in a well ventilated room.

Comfort Levels

The Purple Mattress is an excellent choice for most sleepers. The top layer of patented hyper-elastic polymer offers some great pressure relief. There is also a transition layer of 3.5 inches of fast-responding poly foam that keeps the top layer from sinking too much.

The base layer, which is 4 inches of high density poly foam, provides a solid foundation. Purple mattresses can be a bit too soft if you are heavier than average. The same is true for stomach sleepers. Firmer mattresses are better for them to avoid developing painful pressure points in the lower back and neck.

This mattress is also excellent at reducing motion. Even when one of us moves around a lot, the other sleeper barely feels it. This is particularly beneficial for couples who have different sleeping habits. Purple mattresses regulate temperature well. The GelFlex Grid and breathable cover allow for airflow so you shouldn’t have too much heat retention.

Warranty

Purple offers a 10-year warranty on their mattresses. It is offered separately from their sleep trial and return policy. The company does require a 21-night break-in period to let your body adjust to the mattress. After this period, returns are allowed.

The warranty covers only structural and construction defects as well as indentations of one inch or greater depth. It excludes localized changes in firmness, wear and tear, and any changes in comfort preference that occur over time. It also doesn’t cover any damage caused by misuse or neglect.

Purple mattresses ship free in a box and are easy to set up. After removing the plastic wrap there may be a slight smell, but it should disappear within a few days in a well ventilated room. It is heavy and will take some strength to lift it. You’ll also need a bed frame or foundation to support it.