The Purple Mattress Return Policy

Purple Mattress Review

Purple’s unique grid shaped comfort layer provides a responsive sleeping experience without overheating. It’s ideal for back and side sleepers of all body weights.

Purple, like other bed-in a-box brands also ships its mattress compressed inside a cylinder. It takes a few hours for the mattress to fully decompress.

Responsive Support

Purple’s main differentiator is the Hyper-Elastic Polymer Purple Grid, which covers the top layer. This gel-like material is temperature-regulating, breathable, and has a soft, squishy feel. It’s also molded into a comfort grid design, which boosts airflow and helps the mattress breathe.

This layer is completed by a 3.5″ transition layer of 1.8lb density foam that provides additional pressure relief and comfort. Finally, the base layer is made of 4” of 2 lb density poly foam to add durability and structure to the mattress.

All of the materials used by Purple are CertiPUR-US certified and free from harmful chemicals. The majority of their foams also have CleanAir GOLD ratings, which is yet another way that Purple promotes healthy sleep. Like most beds with foam, Purple has a bit of a new mattress smell that dissipates within a day or two, especially in a well-ventilated room.

Motion Isolation

The Purple Mattress scores 7.5/10 on our motion isolation test, which means it limits the transfer of movement between sleepers. This is a great score for couples who share a bed.

The top layer is a patented hyperelastic polymer mesh called Smart Comfort Grid. This unique material buckles under heavier areas to offer support and create a floating sensation that many sleepers love.

Next comes a 3.5-inch transition layer of soft, responsive foam that helps prevent sinkage. The base layer is a 4-inch medium-firm, high density polyfoam. This supports the rest the mattress.

All of the materials in the Purple Mattress are CertiPUR-US certified, meaning they meet standards for low emissions and chemicals. Like most mattresses, the Purple Mattress does emit an initial “new mattress” odor, but this will dissipate within a few hours when opened in a well-ventilated room.

Comfort Levels

The Purple Mattress is an excellent choice for most sleepers. The top layer is made of patented hyper elastic polymer, which provides excellent pressure relief. There is also a transition layer of 3.5 inches of fast-responding poly foam that keeps the top layer from sinking too much.

The base layer, which is 4 inches of high density poly foam, provides a solid foundation. Purple mattresses can be a bit too soft if you are heavier than average. The same is true for stomach sleepers. They need a firmer mattress to avoid painful pressure points in their lower back and neck.

This mattress is also excellent at reducing motion. Even when we move around a lot as a couple, the other person barely feels it. This is particularly beneficial for couples who have different sleeping habits. Purple mattresses regulate temperature well. The GelFlex Grid and breathable cover allow for airflow so you shouldn’t have too much heat retention.

Warranty

Purple offers a 10-year warranty on their mattresses. It is offered separately from their sleep trial and return policy. The company requires a 21-night break in period to allow your body to adjust to the mattress. After this period, returns are allowed.

The warranty only covers structural and construction defects, as well as indentations that are one inch or more deep. It excludes localized changes to firmness, wear, and any changes that may occur in comfort preferences over time. It also doesn’t cover any damage caused by misuse or neglect.

Purple mattresses ship free in a box and are easy to set up. After removing the plastic wrap there may be a slight smell, but it should disappear within a few days in a well ventilated room. It is heavy and will take some strength to lift it. You’ll need to have a suitable bed frame or foundation for it.